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Privacy Policy
The Jimmy's Express privacy policy in plain English: what we collect, why we hold it, who sees it, how long we keep it and how to ask us to delete it.
LEGAL
Privacy Policy
This privacy policy explains what Jimmy's Express does with your information when you book a table, order food or send us a message. It is written in plain English rather than legal English, and it covers this website and enquiries made by phone or email.
Family-run
Behind the counter since day one
Cooked to order
Nothing sits under a lamp
South Bridge
Six minutes from Waverley
Open daily
Noon until half nine
What this privacy policy covers
Jimmy's Express is a restaurant at 45 South Bridge, Edinburgh, Midlothian, EH1 1LL. We are the data controller for the information described here, which means we decide why it is held and what happens to it.
This privacy policy applies to this website, to the booking form, to the enquiry form and to the messages you send us by email or telephone. It does not cover the apps we use for delivery. If you order through Uber Eats or Deliveroo, your information is handled by them under their own policies, and you should read theirs before you order.
If anything here is unclear, email jimmyexpress888@gmail.com or ring 0131 563 9054 and ask. A person will answer, and they will not send you a legal document in reply.
We will update this privacy policy if the way we work changes, and the date of the change will be shown on this page.
What we collect and why
When you book a table, we collect the name, contact details, date, time and number of people. We need that information to hold the table and to reach you if something changes. Booking runs through RESV, which processes the details on our behalf.
An enquiry gives us your name, your contact details and whatever you choose to tell us in the message. We use it to answer the question and to keep a record of the conversation.
On the website, we use Google Analytics to see which pages are read and which are not. It is set up with consent mode, and it does not run unless you have agreed to it. We do not use it to identify you as an individual.
Payment details are never asked for on this website. Card payments are taken in the restaurant or through the delivery apps. We do not store card numbers.
Who else sees it
Booking information goes through RESV, our booking provider, so that a table can be confirmed and changed. Enquiry emails sit with our email provider and are read by the people who run the restaurant.
Our website hosting provider holds the technical logs that any website generates. Those logs include things like the pages requested and the browser used, and they are not used to identify individuals.
If you order through Uber Eats or Deliveroo, those companies hold the order and the delivery details. They are separate controllers for that information and their policies apply.
We do not sell your information, we do not rent it, and we do not pass it to anyone for marketing. There is no list to be added to unless you ask to be added.
How long we keep it, and your rights
We keep booking records for as long as we need them to run the restaurant properly and to deal with any follow-up, and we delete things that are no longer useful. Enquiry emails are kept while the conversation is live and for a reasonable period afterwards.
You have the right to ask what information we hold about you, to have it corrected if it is wrong, and to ask us to delete it. You can object to us using your information, and you can ask for a copy of it in a portable format.
To do any of that, email jimmyexpress888@gmail.com or write to us at 45 South Bridge, Edinburgh, EH1 1LL. We will respond within one month, and usually much sooner.
If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office. We would rather you came to us first, so that we can put it right.
Cookies and this website
This privacy policy also covers cookies, which are small files a website saves in your browser. We use them for three things: keeping the site working, remembering whether you have accepted analytics, and measuring which pages people read.
The analytics cookies are optional and are set only after you agree. If you decline, the site works normally and the pages are simply not measured.
You can clear or block cookies in your browser settings, and you can withdraw consent at any time using the cookie settings link. It is your browser and your choice. Blocking everything may stop some parts of the site from working as intended.
Nothing here follows you around other websites, and there are no advertising trackers on this site.
Common questions
Questions we get asked
Do you sell my data?
No. We do not sell, rent or trade your information with anyone, and we do not pass it to other companies for their own marketing. The only people who see it are the small team that runs the restaurant and the services we use to take bookings and answer emails.
How do I ask for a copy of my data?
Email jimmyexpress888@gmail.com with the name the booking was under and roughly when you visited or booked. We will find what we hold and send you a copy, normally within a month and usually within a few days.
Does this privacy policy cover delivery orders?
No. Delivery orders are placed through Uber Eats or Deliveroo, and those companies handle the order, the address and the payment under their own privacy policies. This privacy policy covers our website, our booking system and enquiries sent to us directly.
Can I ask you to delete my information?
Yes. Email jimmyexpress888@gmail.com and tell us what you would like removed. We will delete anything we are not obliged to keep for accounting or legal reasons, and we will tell you if part of it has to stay.
Questions about your information
Email jimmyexpress888@gmail.com or ring 0131 563 9054 during opening hours. We would rather answer a question than have you worry about it.
